* FREE SHIPPING * on Canadian Orders of at least $50 before applicable taxes Shipping Your order will be processed and shipped out to you within 3 -7 business days from the Thula Office in Kitchener, Ontario, Canada (Faster for major urban centres). Please allow up to 12 business days for orders destined for isolated and rural areas. Orders are shipped via Canada Post or UPS courier – depending on service to the shipping address provided. *If you require faster shipping service - or wish to ship internationally -- please contact our admin office directly for arrangements. Applicable Canadian Taxes All Ontario orders are subject to the (combined 5% GST and 8% PST) 13% HST. Orders for all other Canadian provinces are subject to 5% GST.
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Payment Options - Online Orders Our secure online shopping cart is set up to accept Visa & Master Card for payment. Returns / Exchange Policy If for any reason you feel that your Thula purchase does not meet your expectations or the needs of your family, please send the original (unused) product in its original packaging with the original tags & inserts to: Thula Inc. 27 Richmond Avenue Kitchener, Ontario N2G 1Z1, Canada Please note that you must contact Thula Inc. within 30 days of receiving your order if a refund/exchange is required. Contact us at info@thula.ca or thula-inc@rogers.com. All refunds will exclude the original cost of shipping. Please include an email address, street address and telephone number to receive your refund. |
